Questions, answered
Frequently asked questions
How Make Creati handles your documents, what things cost, and where the boundaries are.
Using the editor
Do I need an account to edit a PDF?
No. Open a document at /editor and start editing straight away. An account is useful for keeping track of purchases, but it is not required to edit.
Where is my document stored?
In your own browser. Documents are held in local storage and are never uploaded to a server. Clearing site data or switching browser removes them.
Can I change text that is already in the PDF?
Yes. Click the text and choose Edit this text. The size, position, and colour are taken from the original; the font is matched to the closest available family, and you can change any of it.
Can I move or delete something already in the PDF?
Yes. Select it and choose Move or resize to lift it onto a layer you can drag, or Remove to cover it. For artwork that is not text or an image, use the Grab area tool to box it first.
Paying
What costs money?
Only downloading. Opening a document and editing it is free, with every tool available. Your first export is free as well.
Do you store my card details?
No. Card details are entered on the payment provider's own page. Make Creati never receives or stores your card number.
Documents and support
What documents can I work with?
Use MakeCreati for PDFs and supported document or image files that you own or are authorized to modify. Each tool or request path will identify its supported formats before work begins.
Do I need to own the file?
You must own the document or have permission to modify it. MakeCreati is not for falsifying documents, impersonating institutions, changing official records, or creating deceptive paperwork.
How are files handled?
Files should remain account-scoped and tied to the project that created them. Final retention, deletion, and download-expiration rules will be published before the production workflow is released.
When do I receive a finished file?
Timing depends on the request, file type, and whether review is required. The order or request status should show the next step and will provide a delivery expectation when one is confirmed.
Do you publish fixed prices?
Some work may be self-serve while request-based editing and formatting may require a quote. Pricing is being finalized against the actual service scope and payment provider.
What happens if I need help?
Use the contact page or the support link inside your account. Do not send payment-card information, passwords, or sensitive credentials by ordinary email.
Can I download my orders and PDFs?
The customer workspace is designed to show your orders, active PDF projects, and secure downloads when a file is ready and permitted by its retention rules.
Can you change official records?
No. MakeCreati only supports lawful document work on files you own or are authorized to modify. Requests that falsify, impersonate, or alter official records are outside the service.
Still stuck?
Tell us what you are trying to do and we will point you at the right workflow. Please do not send private files or payment details.